Terms and Conditions
Last Updated: March 14, 2025
Terms and Conditions Summary
These highlights are provided for your convenience but do not replace the full Terms and Conditions below, which you should read carefully.
- Your Acceptance: By using Resu.com, you agree to these Terms and Conditions.
- Subscription Model: We offer a monthly subscription with a 14-day paid trial period.
- Refund Policy: We provide a 30-day money-back guarantee.
- Your Content: You retain ownership of your content, but grant us a license to use it for service purposes.
- Privacy: We collect and process your data as described in our Privacy Policy.
- AI Features: We use AI to help create content, but cannot guarantee accuracy or appropriateness.
- Dispute Resolution: Disputes are subject to arbitration on an individual basis.
- Geographic Restrictions: Registration, authentication, and resume saving/downloading features are unavailable to users in the European Union.
Full Terms and Conditions
1. Introduction
These Terms and Conditions ("Terms") constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you") and Signivis SRL ("Company", "we", "us", or "our"), concerning your access to and use of the Resu.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").
You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Site and you must discontinue use immediately.
We may make changes to these Terms at any time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. You are responsible for reviewing these Terms to stay informed of updates. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.
2. Eligibility
The Site is intended for users who are at least 18 years of age. By using the Site, you represent and warrant that:
- You are at least 18 years of age;
- You have the legal capacity to enter into a binding agreement with us; and
- Your use of the Site does not violate any applicable law or regulation.
- You are not located within the European Union (EU) if you wish to register, authenticate, or use resume saving/downloading features.
If you are under 18, you must have parental consent to use the Site. The Company does not knowingly collect data from or market to children under 18 years of age.
3. Intellectual Property Rights
Our Intellectual Property. The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by the Company, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You are permitted to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Site, except as follows:
- Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
- You may store files that are automatically cached by your Web browser for display enhancement purposes.
- You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
- If we provide social media features with certain content, you may take such actions as are enabled by such features.
Resume Templates and Tools. All resume templates, design tools, and formatting options provided through the Site are the property of the Company or its licensors. While you may use these tools to create your personal documents, you may not extract, copy, or distribute the templates or tools themselves separate from our service.
4. User Content
Your License to Us. When you create an account with us or submit content to our Site ("User Content"), you grant us a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform that User Content in connection with the service provided by the Site and across different media channels. This is solely for the purpose of providing and promoting the services to you and other users. You retain all ownership rights in your User Content.
You represent and warrant that:
- You own the content you upload to the Site or otherwise have the right to grant the rights and licenses set forth in these Terms.
- The uploading and use of your User Content on or through the Site does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights.
- You have the legal right and capacity to enter into these Terms in your jurisdiction.
Public Resume Database and Sharing. If you choose to make your resume publicly available through our database or sharing features, you understand and agree that your resume information may be accessible to third parties, including potential employers. You can control the privacy settings for your resume through your account dashboard. We strongly advise against including sensitive personal information in resumes that are shared publicly.
5. Subscription and Payment Terms
Subscription Model. We offer a monthly subscription service with a 14-day paid trial period. By signing up for our subscription, you agree to the pricing terms as presented at the time of your purchase.
Automatic Renewal. All subscriptions automatically renew for the same subscription term unless you cancel your subscription before the end of the current billing period. By subscribing, you authorize us to charge your payment method on an ongoing monthly basis until you cancel.
Trial Period. The 14-day trial period requires payment of the trial fee. If you do not cancel before the end of the trial period, you will be automatically charged for the full monthly subscription.
Fees and Payment. All fees are exclusive of all taxes or charges that may be imposed by government entities. You are responsible for paying all such taxes or charges. Payment must be made using a valid payment method. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Site.
Cancellation. You can cancel your subscription at any time by accessing your account settings or contacting our customer service at support@resu.com. Upon cancellation, your subscription benefits will continue until the end of your current billing period, but will not be renewed after that period ends.
Refund Policy. We offer a 30-day money-back guarantee on our subscription services. If you are not satisfied with our services, you may request a refund within 30 days of your initial purchase by contacting our customer support. Refund eligibility is subject to review and we reserve the right to deny refunds in cases of abuse of this policy.
Price Changes. We may change our subscription prices from time to time. Any price changes will apply to billing cycles after the change is published. We will notify you before implementing any price changes.
6. User Accounts
When you create an account with us, you must provide us with accurate, complete, and up-to-date information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Site.
You may create and access your Resu.com account using "Sign in with Google" (provided through Auth0). When you do so, we only obtain your name, email address, and profile photo from Google for authentication purposes.
You are responsible for safeguarding the password that you use to access the Site and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Important: Registration, authentication, and resume saving/downloading services are not offered to users currently located in any EU member state.
7. Prohibited Activities
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to:
- Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
- Use the Site to advertise or offer to sell goods and services.
- Circumvent, disable, or otherwise interfere with security-related features of the Site.
- Use a buying agent or purchasing agent to make purchases on the Site.
- Engage in unauthorized framing of or linking to the Site.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming, that interferes with any party's uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
- Delete the copyright or other proprietary rights notice from any content.
- Attempt to impersonate another user or person or use the username of another user.
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism.
- Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
- Copy or adapt the Site's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Share account credentials or give access to your account to others.
- Use the Site in a manner inconsistent with any applicable laws or regulations.
Violation of these prohibited activities may result in termination of your account and legal action where appropriate.
8. AI-Powered Features
Our Site utilizes artificial intelligence technology to assist in creating resume content based on information you provide. By using these AI features, you acknowledge and agree to the following:
AI Content Generation. Our AI tools use the information you provide to generate suggestions, content, and formatting recommendations. The quality and accuracy of AI-generated content depends on the information you provide and the limitations of the technology.
Disclaimer of AI Accuracy. AI-generated content is provided "as is" without any guarantees as to its accuracy, completeness, or appropriateness. You are responsible for reviewing, editing, and approving any AI-generated content before using it. We do not guarantee that AI-generated content will be error-free, meet your specific requirements, or be suitable for your intended purposes.
Limitations of Liability for AI. We shall not be held liable for any errors, inaccuracies, omissions, or inappropriate content that may be produced by our AI tools. You are solely responsible for the final content you choose to include in your resume and other documents.
AI Content Ownership. While the AI technology and systems belong to us, the specific content generated for your resume based on your input belongs to you, subject to the license terms described in Section 4.
9. Third-Party Websites and Content
The Site may contain links to third-party websites and services, including potential employers and job posting services. We provide these links as a convenience and not as an endorsement. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Job Matching and Third-Party Sharing. If you opt in to our job matching services, we may share your resume and professional information with third-party employers and job posting services. By using these features, you consent to the sharing of your information for these purposes. You can manage your sharing preferences in your account settings.
10. Data Privacy and Security
We respect your privacy and are committed to protecting your personal data. Our Privacy Policy describes how we collect, use, and share information about you when you use our Site. By using the Site, you consent to our data practices as described in our Privacy Policy.
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no system can be completely secure, and we cannot guarantee the security of your information. You agree that we are not liable for any breach of security unless we have failed to comply with our legal obligations regarding data protection.
Data Storage and Deletion. We will retain your personal information for as long as necessary to provide you with the services and as needed to comply with our legal obligations. You may request deletion of your account and personal information by contacting us at privacy@resu.com. Some information may be retained for legal, accounting, or legitimate business purposes even after account deletion.
11. Disclaimers
THE SITE IS PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE'S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY:
- ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS;
- PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE;
- ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN;
- ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE;
- ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; AND/OR
- ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.
WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.
CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
13. Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:
- your use of the Site;
- breach of these Terms;
- any breach of your representations and warranties set forth in these Terms;
- your violation of the rights of a third party, including but not limited to intellectual property rights; or
- any overt harmful act toward any other user of the Site with whom you connected via the Site.
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
14. Term and Termination
These Terms shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
15. Dispute Resolution
Informal Negotiations. To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms ("Dispute"), you and the Company agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one person to the other.
Binding Arbitration. If you and the Company are unable to resolve a Dispute through informal negotiations, the Dispute shall be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules").
Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so.
Restrictions. You and the Company agree that any arbitration shall be limited to the Dispute between the Company and you individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Arbitration. The Parties agree that the following Disputes are not subject to the above provisions concerning binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of your or the Company's intellectual property rights; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
Class Action Waiver. YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and the Company agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
Opt-Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to the Company address, within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your Account username (if any), and a clear statement that you do not wish to resolve disputes through arbitration. If you opt-out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you.
16. Governing Law
These Terms shall be governed by and defined following the laws of Romania. Resu.com and yourself irrevocably consent that the courts of Romania shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Terms.
If you access our services from outside Romania, you are responsible for compliance with local laws. Customers residing in the European Union may have additional rights under their applicable EU consumer protection laws.
17. Miscellaneous
Entire Agreement. These Terms constitute the entire agreement between you and us regarding your use of the Site.
Waiver. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.
Severability. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
Assignment. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction.
Force Majeure. We shall not be liable for any failure to perform our obligations under these Terms where such failure results from any cause beyond our reasonable control, including, but not limited to, mechanical, electronic, or communications failure or degradation.
Electronic Communications. The communications between you and us via the Site are electronic. You consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Interpretation. These Terms may not be construed against either party by reason of authorship.
18. Contact Us
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
SignivisSos. Trandafirului, Nr 6, Tomesti
Iasi, 707515
Romania
Email: support@resu.com